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Little Wonders Can Lead to Big Success- Part 2


A 'little wonder' is a seemingly insignificant action or event that eventually has a large impact on your long-term situation. In the second installment of this two-part series, Jordan Lane looks at some email little wonders — simple ways to improve your email programs — and the key benefits from each of them.

Like diligently saving pocket change, there are some easy additions you can make to your email campaigns that can bring large rewards in the long run. Yesterday we looked at two tips for improving your email header text. Today we'll look a third piece of your email header, as well as some straightforward technologies that can bring long-term success.

Ask to add the 'from' address to the safe sender list

Email marketers live and die by their deliverability rates. Often times, getting one's emails into the subscriber’s inbox consistently is a victory in and of itself. Once an email has been delivered successfully, it is important to do what one can to ensure that future emails will also be delivered. By respectfully asking subscribers to add your sender address to their address book (white listing), marketers not only improve deliverability rates but also help ensure that future deliverability rates stay high. In many cases subscribers will gladly white list an address. Like the hosted version and mobile device link, it is a good idea to place the from address white listing request in the header of an emails. It might be beneficial to test the placement of the white listing request, hosted and mobile version links in the header. Does placing the links on one line or multiple lines produce better results? I'd recommend testing this out. Marketers may also want to consider also placing this reminder in the footer as well as the header of the email.


Link to social networking sites like Facebook, MySpace, Digg, and Twitter

Social networking sites are all the rage these days. What started out primarily as a place to keep in contact with friends and family has now become an important opportunity to reach customers and potential customers, maintain a positive reputation, and to create an interactive and powerful online presence. Allowing subscribers to post content from your email campaigns on their social networking sites (or to post information on your social networking site!) can result in huge benefits for email campaigns.

Consider this: the life of a single email does not usually last longer than a couple weeks. Usually this is true because when an email has been sent but not opened, a subscriber is less and less likely to open it as time passes. However, when that same stagnant email is placed on a social networking site it can take on a viral life of its own. Once good content gets legs it can travel far and wide. So get Tweeting, Facebooking, Digging and MySpacing!

Using animated GIF images in mailings

An animated GIF file is a graphic image that moves. This could be a flashing or spinning icon, or letters that magically get larger, for example. Technically, an animated GIF is a single file that is created to display various images in a specific order. Animated GIFs are most frequently used in web ad banners, but there has also been a recent surge in the use of animated GIFs in email. One interesting use, beyond flashing letters or moving icons, is creating what looks like a video embedded in the email content. These “videos” present a visually unique and impressive message, and when used effectively, create visually engaging emails that deliver a “wow” factor that stagnant images cannot. To really catch the attention of email openers, be sure to place the most interesting animated GIFs above-the-fold.

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So there you have them — our email little wonders! With the proper use, tracking, testing and reporting, you will eventually reap the fruits of your labor. And remember, little things can make a big difference!

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Little Wonders Can Lead to Big Success- Part 1

email moxie jordan laneA 'little wonder' is a seemingly insignificant action or event that eventually has a large impact on your long-term situation. In this two-part series, Jordan Lane looks at some email little wonders — simple ways to improve your email programs — and the key benefits from each of them.

Like diligently saving pocket change, there are some easy additions you can make to your email campaigns that can bring large rewards in the long run. Today we'll look at two of these tactics that can yield long-term success.

View a hosted version of an email

Providing the opportunity for a subscriber to view an online or hosted version of a message will enable those who might have images blocked or have email rendering issues to be able to view the message. A hosted version, often linked via the text Having trouble viewing this email?, is typically used for HTML and text versions of a mailing. A great place to put this link is in the top or header of an email.

email marketing moxie jordan laneSubscribers now have one less excuse as to why they should not read the content of an email. If the email can be viewed by the subscriber despite content rendering issues, then the email marketer has overcome a significant technical challenge.

View an email easily on a mobile phone or other mobile device

Mobile devices are everywhere. Wirefly.com (who boasts to be the Internet’s #1 authorized retailer of cell phones) recently reported that “the sales of touchscreen mobile devices increased by 56 percent year-over-year in the first quarter of 2009.” Despite the availability and popularity of mobile devices, there are some drawbacks when it comes to viewing email in the palm of your hand.

One of the most common issues is the rendering and loading of HTML-heavy emails. Inserting a mobile view link into an HTML email will ensure that all mobile users will have the opportunity to view the content of the email. The mobile link should open just the text or rich text versions of the email for ease of viewing. As a general practice, presenting a text version of an email is a much better option than not presenting anything at all.

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Remember to use these simple tools consistently, wisely and appropriately. These little wonders can take time to have noticeable and meaningful impact on overall email performance, so be patient. With the proper use, tracking, testing and reporting, you will eventually reap the fruits of your labor. Little things can make a big difference!